There are two main ways to improve the operations of a business: increase sales or decrease costs (and improve profit margin). A great way to improve sales, without spending additional funds on marketing, is to improve your customer service. Here are four reasons why customer service is important to your business.
The term “business analytics” refers to the use of historical performance data to help you make important decisions about how to run your business.
The online world has evolved rapidly over the past few years, and for many of us, our lives are ruled by the internet, the cloud, email, and digital assets.
The cost of hiring the wrong employee is significant; however, that cost pales in comparison to the cost of hanging onto someone you know is not a good long-term fit.
You need to make sure at a minimum that your new employee has the appropriate skill set, is a hard worker, and will fit into existing culture.