Many of our clients complain about a lack of employee effort and accountability. They also worry about managing risk in the employee context. Based on our experience and client feedback, here are four things you can do now to decrease litigation risk and create a better workplace, by improving teamwork, accountability, and performance:
- Manage yourself first Set aside time every day to review your schedule and priorities. Then, manage everyone else. Meet with your employees in person, look them in the eyes, be clear about expectations, review work results, and provide timely and candid feedback. You do not want to micromanage, but what gets measured gets done, and a manager who is “all over the details” is respected and powerful, if for no other reason than the fact that he/she is tracking performance.
- Take it one person at a time. Every employee is different and should be managed differently, so think through the individual’s role, strengths and weaknesses, motivators, and stressors. Consider investing in a pre-employment evaluation tool for all employees that may bring to light an individual’s unique characteristics.
- Treating everyone fairly, not the same. In our experience, treating everyone the same creates significant exposure. Employees must be held accountable. High performers should be rewarded; under-performers should be documented promptly. This creates an environment where your strong performers will thrive.
- There is an under-management epidemic. Too many managers give responsibility without providing direction and support. This is not empowerment. Most people perform better with guidance, support, and direction from a more experienced person. When you hire someone, regardless of their experience level, it is your responsibility to provide direction and support.
If you have any further questions on how to improve decrease litigation risk in the workplace, or anything else related to business law or estate planning, please contact our office at 860-670-3535 or at firstname.lastname@example.org.